It was a great stay, breakfast alternated a bit. Best thing was i was staying for a week and i keept my sign on the door and no one came in. I would stay here again knowing that the staff respect you.
1.When I walked into the lobby, it was stifling HOT! It was only bearably warm the next morning. 2.The desk clerk said the hotel charges a refundable fee of $20 should there be any damage. She tried to charge it to my Visa card, the same one I had just used to book the room with Hotels.com. For some unknown reason, it would not go through. She then tried my debit card with the same result. Something was obviously wrong with the card reader. Then the desk clerk wanted to make a copy of my card to charge me later. I told her no one was making a copy of my card. With all the identity theft going around, one cannot be too careful. 3.The window in my room had only sheer curtains on it. There were no drapes to pull and hide the view. I was on the bottom floor and this made me very uncomfortable. Anybody could look in and see everything. Also, since there were no drapes, I could not hide the light outside pouring into the window that night. 4.When I went to check out the next morning, there was no clerk at the desk. I saw other keys that people had just left at the desk, so I did, too. Where was the clerk? I saw her eating at the breakfast in the dining area. 5.There was no manager to be found.
Really did not like the toilets. We are in our 70s and had a very difficult time getting on and off the toilet. It was way too low. It reminded us of the squatty potties when we visited China. First day when our room was cleaned none of the toilitries were replaced and neither was the coffee.
I had a basketball team there and the check in service was horrible the young lady with all the color hair nails and makeup was very rude unprofessional
Local storms had knocked out power, but staff did best to accommodate everyone. Out of their control, so can't fault them for that. Shower not working and it took a couple of calls to the front desk and maintenance came and fixed it. So, I'd give him a thumbs-up for taking care of us and salvaging what could have been a rough stay. Good job!