It was great for a 2 night stay. Loved their hot breakfast and they had many options. The place was kept very clean and rooms were also neat and clean. Comfy pillows and bed.
I was in Redwood City for a medical procedure at Sequoia Hispital. The location was convenient, though at first glance, I was not sure what to expect, but once inside, I felt reasured that this was a typical BW property. Parking is shared with the restaurant next door (Stacks - so good), but adequate. The room was clean and the beds comfortable. Only downside was no elevator to the second floor, so we had to stay on the first floor since I couldn't do stairs after my procedure. I would definitely stay there again.
Un hotel que en su generalidad es feo, descuidado y sucio pero tiene parches como el baño que no estå terrible. Da inseguridad que las puertas no sirvan.
This property was absolutely horrible. My daughter and I didn't last even twenty minutes there before we were packing up for a long ride home. My daughter haid laid down in the bed only to jump up and out a few moments later by what she described as a bed bug. I called down to the front desk and explained what had happened. The night desk clerk said they had no other rooms (which was fine by me because to be honest I couldn't stay in any of those rooms after that) I was promised a refund of my money which would be handled by management in the morning.
But that's not how it went. Instead it was relayed to me that I should have taken a picture of the bed bug and that they (the motel.people) were going to investigate the matter. Since then I've not heard of peep from them. Are 20 minutes stay in that flea infested room caused us to have to cut our trip short and for me to make a 3-hour trip an all-nighter because I was so exhausted I was falling asleep at the wheel. The last thing I wanted was to have to drive all night long yet I feel like I'm being accused of lying. This place is just scummy. I would pick anywhere else but here. If you have any issues they obviously won't handle it because all they care about is the money they don't care about customer service or being right or fixing to flea infestation that they have there obviously. I'm sure the county can help them along with that though.