Pros: Staff is friendly and helpful, room was decently sized, beds were comfortable. Kitchenette area was great.
Quiet and felt safe.
Cons: Room was not cleaned thoroughly, found otc medication from a prior occupant on the floor by the bed along with a lot of dust and old fries (dropped something behind the night stand and found all this), bathrooms are not very clean, pool was closed (but could walk to other location down the street), ac had to run constantly to keep room cool, was not told anything about wifi at check in, had to call and ask.
Property is old but okay. Not sure why we werenât asked which location weâd like since there are 2-3 within a few blocks from each other, I would have booked elsewhere if I knew about the closed pool.
My check in was delayed and they didnât consider extending my check out for even 30 minutes. The room was not clean enough. Water continued to leak in the kitchen and went down to the bedroom wet all our bags. The living rooms chairs was dirty and smells.
Well we love how it was close to things to do. The pool water was really cold. We loved the hot tub. The elevator was slow, the parking wasn't he best we had to park outside which is fine, but cars that could park in the garage would help. We have a big truck with a flat bed and dual wheels making it hard to park when there is only so many spaces for a truck that big to get in and out.
Was a great stay. We stayed in the one bedroom condo and we had no complaints. So much room and bed was comfortable. Full kitchen with full fridge. Room was clean and provided everything we would need. The only thing that might need improvement is the check in process. The check in building is separate from the hotel and hard to find.
I'm usually not one to leave reviews, but for this one it felt warranted. My sister and I took my 3 year old neice for a weekend trip. When we were looking for places to stay, places with kiddie pools were a deciding factor. First of all, when we arrived Friday night, the door to our room wasn't even closed. Then Saturday morning my neice woke up excited and ready to go swimming only to find out the pool wasn't even opened. It still had the cover over it. I understand there were repairs in progress, but i feel as if there should have been some kind of notice of this before booking. Lastly, when we were gathering our things together to get ready to leave, my sister found a pair of someone's (from a previous stay) dirty socks underneath the corner of the bed. There was also trash underneath the vanity in the bathroom. The positive for them was their customer service. Check-in was smooth. Saturday night our tv wouldn't work. I called the front desk and spoke with Cassie (not sure of spelling). She immediately came right up to our room and checked it out and couldn't get it to work. She went and found another tv and brought it up to us. We thought that was extremely nice of her. Aside from her being so kind to us, we weren't exactly satisfied with our stay here.
Family of 4 stayed for 5 nights. The staff was friendly, the room was clean and comfortable. It was a short walk to tons of stuff to do and places to eat. Would definitely stay here again.
One of the ladies at the front desk was very unfriendly and rude. It was clean except for the spider webs in the corner. Other than that it was decent.
It was a good stay. The rooms were clean and comfortable.The only issue we had is trying to find the location for our deluxe suite. The directions are not clear after you check in. Even the people working at the information desk were not entirely sure how to tell us to get to our room. But we finally found it. The garage is very small also. So be sure you get there early to try to find a good spot to park or you have to go back out the garage on the highway to turn around to go right back in. There is no space to even turn your vehicle around in it. But overall the stay was good.
The positives:
Itâs affordable. The staff were nice during check in. Hot water, so hot it will burn you. Good water pressure in the shower. Bed was comfortable.
The negatives:
The room door was open when we first got there. Room smells musty, like Fritos. It was not clean. The A/C struggled to keep up. It leaked and left a gross moldy puddle on the balcony. There were frogs talking all night very loudly. You have to drive up the street to their pool. We didnât bother. You get a check out cleaning list to complete before you leave.
The place was very clean and very close to the main strip. Parking could be better unless you have a compact car or small sedan. This is not a place for trucks.
Rooms were clean and bed is comfortable. Roomy in kitchen and living room. Quiet and enjoyable stay, walking distance to down town attractions made for a very enjoyable trip.
We did not have hot water in our building our entire stay. We noticed it immediately when settling in our room. When we contacted the front desk we were told they were working on the boiler and it should be fixed soon. We realized the next morning that we wouldn't have hot water the entire weekend. Twenty-four hours after checking in we asked for a different room and were told they didn't have a room available but we could go to a different building for showers. We did that twice during our stay. We felt they should have been truthful immediately and should have offered some type of compensation.