The biggest problem is that our A/C unit was leaking water. The staff at the front desk said it was due to rain; however, water covered the floor at check in and it hadn't rained all day. Its obvious that the reviews are inflated on this website.
The stay was OK but the room could have been better. We didn't have fresh tissue upon our arrival. The coffee maker was too dusty to use and the plugs on the lamps need to be fixed. Breakfast was good.
I enjoyed my stay. The staff was very nice & helpful. My room & bathroom were clean.
I had trouble closing my room door. I also had trouble with keeping the drain in the tub up to make sure it wouldn't fill up with water.
The customer service was on point, but the cleanliness of the room was not acceptable. Since I booked through a third-party website, they gave me the worst room on the property. I thought I was staying in a $30.00 motel, but paid the price of a 4-star hotel. I was told they were upgrading the rooms.
The lobby was clean and updated, but the rooms are definitely in need of an update. All metal fixtures were rusted, walls stained and in need of fresh paint; bathroom was very dated. We had two roaches in our room during our one night stay. One of the outlets and lamps by the bed did not work. Parking lot definitely needs repaving.
Guests outside the room and upstairs were very noisy.
The room was large in the beds and pillows were comfortable, though.
Overall, it was not a good value for the money.
Everything was excellent. The shower was amazing I didn't want to get out. And the bed was comfortable I didn't want to wake up and leave the room. Everything met up to my expectations. Will stay again.
The accommodation were good for what i needed,it was convenient to my needs,the rooms were clean and the staff was very eager to help if i needed anything