Quality Inn and Suites Everett

The staff is always friendly. A smile on there face eagar to great u. Very personable and talk to u on a first name basis. Always always have a smile on there face. Even the house keeping.

For an older hotel, it is maintained very well. Clean and cozy. Beds were a little too firm for me, but that’s just me. Decent breakfast. Friendly and helpful staff. Good value for price.

I made a reservation for a friend and his 17 year old son who had no place to stay for the night. I paid for the reservation using my credit card via my Hotels.com account. When my friend tried to check in, he was told that I needed to call to verify the reservation. Despite the fact that I was already in bed, I made the phone call. I was told that I could either come in *in person* to fill out paperwork indicating that the reservation was valid, or they could email me paperwork that I would have to somehow find a way to submit for the same purpose. When I questioned their policy, the person on the phone told me she did not appreciate my attitude and was going to hang up the phone, cancel the reservation, and tell my friend to go somewhere else. She then hung up on me and sent my friend away. All of this at 9 PM at night. I have made hotel reservations for dozens of people at dozens of different hotels for the last 20 years, and I have never experienced this requirement nor the treatment I was subjected to tonight. If this is how you treat paying guests, I will be taking my business elsewhere permanently.

Have stayed at this property before. First time on the first floor. Major upgrades in this hotel as they have hardwood flooring in the ground floor rooms. Bathroom still needs an upgrade. Breakfast is adequate. Despite the busy road to the south and highway located to the west, hotel is pretty quiet.

Easy check in. Room was clean and comfortable. Wi-Fi works well. Breakfast was okay, but limited options. Hallways we're a bit gloomy (lots of dark grays), but otherwise a good option.

When we got in. We got a upgrade to a king size bed which turned out very roomy. The lady at reception had amazing customer service and was very friendly. Location was good and easy off of i5. There was construction noise early next door. But not that hotels fault

My nephew passed suddenly the other day. My family drive out right away from eastern WA. I booked them a room at the Quality Inn. They arrived in the middle of the night and were not allowed to check in. Family called me to see why. The hotel would not even speak to me and would not cancel the room. They said it's company policy not to speak to guests after 9:00 p.m. for check in on the phone. .. *Friendly advice: find a different hotel in this area. The staff is incredibly rude and unprofessional. I cant believe they wouldnt fix this obvious mistake on their part.

Friendly checkin, Great breakfast, good selection of free hot drinks available all day in reception. Excellent location just off I5, but heard no traffic noise during stay.

Room was very clean and comfortable. Easy access from the highway. Would recommend and stay again.

The hotel is a little older, but was very clean and had friensly staff and a very good breakfast. It was a good place to stay as we were planning a trip to the Boeing Factory the next morning.We liked having the option of a king and a queen bed for our family.