Will never book with them ever again called and spoke with the front desk receptionist and let them know that I would be a late night arrival and she told me that it was fine and I can check in once arrive but 30mins out from me arriving I get a call me and saying they have cancelled my reservation so at 12:30am hours from home I had to search for another hotel luckily Clarion Inn had availability to accommodate me SLEEP INN IN DOTHAN WILL NEVER GET MY BUSINESS AGAIN
We booked this room based on what I thought were good reviews. Those reviews must have been paid for. The room had a mold smell to it. While checking the room to make sure we had all of our belongings we found lotions and other items under the bed that were not ours. There was no room service or cleaning. We had to empty our own trash and I never stayed in a hotel where I had to bring our used towels and wash cloths to the front desk to get clean ones. I was told room service is every few days. We had to replace our key tags several times because they stopped working.
The only positives were that it was in a great location and had cheerful woman who served a good hot breakfast.