Los Arcos Suites

Great stay at Los Arcos Suites! Started off in room 4, which is likely the only not great room in the hotel. Asked to be moved to a better unit and were moved to a much nicer room. The suites are older, but clean, comfortable, quiet, and in good shape. Being able to use all the amenities of the regular Los Arcos hotel - beach chairs, pools... made this an amazing stay! Right in the heart of the action of Old Town, yet the Los Arcos Suites are nicely removed enough to be a peaceful haven.

Nice hotel. Good location. We were not advised upon check in that we were welcome to enjoy the pool facilities of the Los Arcos Boutique hotel across the street, and also the beach at the Los Arcos 1block away. We did not learn that until we were ready to leave for the airport. If we had used those facilities, we would have likely raised our scores.

Stay was just ok. Room was average at best. Pretty old and beat up furniture. Lighting was poor. And room was somewhat clean. Main issue was with front desk, in particular the nighttime attendant and his manager. Not helpful or friendly.

A wonderful hotel in a convenient location with friendly, helpful staff.

Great little spot in the middle of everything. The staff were very friendly and accommodating.

Enjoyed my stay here. The room is extremely dated and kind of run-down but also clean and the air conditioning worked great. Room was large, bathroom/shower def need to be renovated. Water pressure was really bad but worked fine. Staff were very helpful and the location is great. This was cheaper than the Los Arcos across the street and it worked better for me. You get access to their pools right across the street. I didn’t hang out there much as it’s very family-oriented but if that’s what you’re looking for, it’s a decent option. Will say the restaurant in Los Arcos has a breakfast buffet that was pretty awful. Do yourself a favor and go to any of the other nice restaurants or cafes in the area.

We LOVE this place. ..and have been going to one of the 3 hotels involved for over 20 years. Convenient, close to everyhting and the service, especially at Los Arcos suites is always OVER THE TOP! THANK YOU to our butler, the front desk employess and our wonderful maid. You all are the best. See you next year!!!!!

Some good, some bad. The location of the hotel and the room were great. The bed was very comfortable. The bathroom was tiny and felt dingy. The biggest problem was the rules that aren’t posted on hotels.com, especially that visitors are strictly forbidden. This meant that my friend staying at another hotel couldn’t come up to the room when I dropped off shopping bags. It also meant that my local friend couldn’t check out the room to recommend it to his family visiting soon. I wasn’t trying to have a party, which I would understand is forbidden. I won’t stay here again and wouldn’t have booked the hotel if the rules had been disclosed on hotels.com.

great location, clean and quiet. Suite includes small furnished kitchen.

Amazing staff and lovely hotel.