Staff was all amazingly, friendly and helpful. Lots of things were not working, though, the hot tub, the Wi-Fi and parking was an issue due to all the construction material. I think charging the resort fee when most of the things are not working is not great. Hopefully they get construction done and everything back to working. I will stay here again though because they were friendly and clean.
Enjoyed all the pools, the walkable restaurant and poolside bar. Great spacious and clean room. Good free coffee, great spots to take photos. Unfortunately a little further away from the main tourist areas but easy & quick transportation options available in area.
Overall the property was very nice. It was clean (even with the construction). Plenty of areas to walk in the mornings. The staff was very friendly. Would stay here again
We stayed a week and the property was beautiful and had plenty to do around the resort. Two restaurants and plenty of swimming options. Only issue was when we got there to check in we were told there was a fee of 195 which was never covered in the email or on hotel.com. However the toung lady waved it due to us not being made aware prior. The customer service was excellent and i wld recommend the property. I would definitely stay again.
I really enjoy my stay each time i visit. I just dont like that they wont give you a late check out when you have a later flight the day of your checkout.
I would give it a four star there were a few issues some were addressed some were just overlooked it is a timeshare run facility so be warned they will be reaching out to you to see if you're willing to buy
The room was extremely run down and DIRTY. There was a dirty hand towel and tissue next to the TV upon entering. Dirty towel on the kitchen counter, table was covered in crumbs. Trash was filled with takeout containers. Carpet was nasty and stained.
Grounds were beautiful. Two very nice pools, one with a tiki bar. Furniture in room needs a little update but otherwise no issues. One thing though is if you stay on ground floor you might have noisy neighbors if they have kids. Too much heavy walking and running.
What a great place to stay! A lazy river, two pools, clubhouse, bar and grill by the pool, activities all day long for kids or adults. The room/apt was beautiful, the bed was super comfortable and the view from the balcony overlooked the pool. Highly recommend for families and couples!