Tyler, at the reception was high or drunk, I was as acting weard, could not read my name on my driver license, and I was finding funny my name.
The guys want to fight with me at Ă certain point !
The worst check in of my life !!!
I love Hampton Inns. This location was great, the comfy and quality stay that Hampton always provides. Only downside was they were are in the process of renovating. Not a negative thing, just something that must be done.
This is my second, and quite possibly last time staying at this hotel. I have four (4) items of contention.
Hotel renovations
The hotel is being renovated. You failed to mention that when I made the reservation. I wonder why?
Truck stop noise
The last time I was at the hotel, the truck stop was still under construction. Now that it is complete, there is a lot of noise coming from it at all hours day and night. I understand that you have absolutely no control over that situation but I believe your patrons should know about it.
Breakfast
Trash!
Desk clerk
I have had better interactions with AI than I had with the desk clerk when I checked in. She was impersonal, and dismissive. Perhaps the construction company that's renovating the hotel could construct her a personality.
Oh wellâŠ
It is what it is.
No need to respond.
There was so much construction going on from when we walked in the front door to the elevator. In our room, the wallpaper in the bathroom was coming down and overall it was a dumpy hotel which I was surprised since my stays at other Hamptons have been a good experience. The only positive comment I can think of was that the front desk people were very nice
The woman who checked us in was wonderful. But theyâre doing construction in the lobby area, and there was a jackhammer going the whole time, so we couldnât really hear what she was saying. Though she tried very hard. The hotel is under construction, which I did not know, and I would not have booked here if I had known. We could not get our shower to go above lukewarm water, which is very distressing after a day of travel, to not be able to shower.The lobby and hallways looked awful. However, our room was very nice and clean. They tried to do breakfast as best they could. But the atmosphere of all the construction right next to where the food and tables are, is very uncomfortable.