This is an older hotel but it is very nice. The employees were wonderful. The front desk associate that worked the evening shift was so helpful and the elderly woman who worked the breakfast area was a delight. I visit College Station every few months and this trip was the first time I stayed at Comfort Suites. This will be my go to hotel in the future if there is availability.
Quick check in and out. The hotel has a decent distance from the main street so pretty quite and safe. The room is very clean. Staffs are nice and friendly.
I donât usually write negative reviews but there were just some sub-par things during our stay. The handle in our shower kept falling off. There were several spots on the floor that had large dips that surprised you as you walked over them. It just wasnât the best experience. We wonât be staying here again.
1.Elevator has been broken 'for awhile' with no plans to have it repaired. This means the kitchen I paid for and the quieter room I requested were unavailable and I had to be rebooked into a room with fewer amenities directly behind the office.
2. Fitness center has broken machinery (the recumbent bike). Since I suffer from mild vertigo, I can't use treadmills for very long. No fitness center use for me.
3. Only two bedside drawers in the entire room? I stayed for 4 nights/5 days and had very few places to put clothes.
4. Breakfast bar: warm items were cold the two days I tried to eat. "Hot water' tasted like it had coffee residue in the carafe.
5. No ice machine on the first floor. I had to stay on the ground floor since there is no working elevator, and even though there is a sign pointing to Ice & Vending machines, there is no ice. I would have asked at the front desk, but there was no one there and the bell had been removed at that time.
I will not be back.
The staff was very nice and accommodating. On the other hand, the elevator was out of service and had been for three months. We did not have a stopper for the bathtub and we had no ice bucket. Hotel really needs to be updated and the carpets need to be cleaned.
My guess is they are honoring existing reservations and then shutting this place down. The elevator doesnât work and they said they will not be fixing it. The lobby smells like mold and there is mold on the bathroom ceiling. They were kind enough to give us a first floor room so we didnât have to hike the stairs. Itâs a good location so I imagine they will put something else there.