W Dallas - Victory

Horrible room. A/c unit extremely noisy. Staff was not helpful. Would never stay there again.

Valet unavailable, many guests confused, minimal signage; Pool guests behavior drunken and exceptionally vulgar (several people simulating sex for extended periods in pool). We were not aware there would be no room service, water, anything available in the evening. While it is understandable for some inconvenience due to personnel shortage, perhaps because of the protests/vandalism late in the evening, I’m sure very few Marriott executives would tolerate this. Guests can’t leave the hotel and cannot get food or beverage...The staff was all helpful and professional, but we spent $260+ for no available amenities late evening (no bar, restaurants, room service) and drunken lowlifes screaming, whistling and grinding in the pool. Nice clean room tho!

We were told we were being upgraded at check in. I’m not sure what we would have had because the room we received was just a standard room. The bed was like sleeping on a hardwood floor and the pillows were flat. We ended up checking out at 7:30am even with a noon check out time because we were unable to sleep.

A very nice quiet place

We could not have been happier with our stay. It is a perfect location. The hotel was great and the staff friendly and helpful.

We had a great time at the W. Enjoyed the gym, the pool, the food and the location. The W makes it so easy to enjoy concerts at the AAC.

Service was wonderful from the moment I stopped my car at valet til my luggage was delivered to my room by the staff. Everyone had a smile on their face and was very courteous. Definitely would recommend anyone to stay here!

Great hotel! Wonderful restaurant and bar! We had a really good time!

We stayed at the W to go to the American Airlines center which is across the street. Very convenient. Tyler set us up for the Marriott Bonvoy rewards program so that we could get free WiFi and rewards on our Marriott stays. We called him for information quite a few call and answered our many questions with ease and great hospitality. We ate in the restaurant on the property, received great service and great food. The chef was very visible in the restaurant and answered all of our questions. Great experience!

We were so excited to stay at the W after some friends recommended it. We were totally disappointed when there was a cockroach in our bed first thing in the morning. The lady at the front told us the restaurant closed at 4 pm & acted as if there was no food to be had in the hotel. She failed to mention the exact same food menu is available in the bar area. She acted as if ‘sorry about your bad luck. No food here.’ Then the bartender handed us the food menu when we sat down. Then the next morning we were packing our bags to leave and there were 2 cockroaches crawling up the curtain that separates the bathroom from the bed space. I will not be recommending this hotel for future travel.