La Quinta Inn & Suites by Wyndham Kennewick

Mixed review

Check-in was a little confusing- front desk had wrong card on file for me (even though right one was correctly charged); room was comfortable (closet door handle not secured to the door); breakfast was a disaster (no one at front desk to take a breakfast order, so decided to check out at that point)

Séjour en famille de 1 nuit, Début du séjour le 28 juin 2021

Avis voyageur Hotels.com vérifié

This is the worst hotel I have ever stayed in in my 75 years

Séjour de 1 nuit, Début du séjour le 24 juin 2021

Avis voyageur Expedia vérifié

The property is relatively new or being extensively remodeled; I am unsure which. But for the rates being charged ($150ish/night at the time of my stay), I expect a more complete room/living space. The main area of the room had brackets and anchor points in the walls where the desk, possible mirror and other things are 'normally' mounted, leaving a huge open space with a single chair. We had to eat our meal on the bed instead of being able to use the sitting/living area. The AC unit in our room is cracked around the front edge and a sign posted beneath the thermostat requests that you not set the temp below 70 in order to keep the AC from locking up and ceasing to work. While we were there, a setting of 70 did keep the room comfortable, and honestly, I believe lower than an actual 70. However, that just is not putting the best face on the service and maintenance of the property It served our purposes and granted us a place to stay while in town when most other places were solidly booked. I would stay there again if other options were similarly booked, but there's some work to be done in bringing the experience up to the price.

Séjour romantique de 1 nuit, Début du séjour le 12 juin 2021

Avis voyageur Expedia vérifié

Nice and clean

Séjour romantique de 1 nuit, Début du séjour le 29 mai 2021

Avis voyageur Expedia vérifié

It is clear that renovations are in progress and our room was recently painted but it was not complete. The new electric blinds had no power so they did not work, the desk chair was gross, a switch cover fell off when we turned on the lights, and the shower curtain rod and the shower wand rod were loose. Overall, the hotel was clean but maybe don’t use a room until it is complete.

Séjour romantique de 1 nuit, Début du séjour le 27 mai 2021

Avis voyageur Expedia vérifié

The luggage carts need to be replaced now! Even in the hallways, they are too uncontrollable, especially for anyone who walks with a cane.

Séjour de 1 nuit, Début du séjour le 23 mai 2021

Avis voyageur Expedia vérifié

For new ownership and such a beautiful looking hotel it truly sucks that nothing in the hotel worked. Their phones the pool the lights the fan the ac unit the tv tried talking to staff which said to talk to manager who wasn’t available the entire weekend I stayed. Every time I used a keycard I had to get a new one. Definitely disappointed and reached out to manager via email no respond in return.

Séjour en famille de 2 nuits, Début du séjour le 21 mai 2021

Avis voyageur Expedia vérifié

We left the hotel. They had phone issue

Séjour de 2 nuits, Début du séjour le 21 mai 2021

Avis voyageur Expedia vérifié

Very efficient. Clean. Comfortable bed and pillow.

Séjour de 1 nuit, Début du séjour le 19 mai 2021

Avis voyageur Expedia vérifié

Very clean, well maintained. Loved the cool roller shade pair (room darkening and hazy), very clean and modern looking. Food choices within a 1-block walk, very quiet. One of my favorite La Quintas.

Séjour de 1 nuit, Début du séjour le 15 mai 2021

Avis voyageur Expedia vérifié