Hello, I booked a room for two people at the hotel and paid $48 through hotel.com. When we arrived at the hotel, they gave us a room with one bed. We asked them for a room with two beds or a bed with a sofa as available, but they said it was not available. I paid about 1000 Turkish liras, equivalent to $25 more, for them to give us a room with a bed and a sofa for my friend to sleep on. This means that they are liars who deceived us, and the room did not have two beds or a sofa. I hold you responsible for the fraud we fell into, as I had a 12-hour transit in Istanbul and we entered the hotel at 8:30 pm and left at 4:30 am. We paid $75 instead of $48. The hotel is not worth $30 per night, and you know the prices of hotels in Istanbul. I demand that you return the amount we paid under penalty of defamation. With reservations, Fadi