Always a great stay, excellent customer service, housekeeping, and valet. The food items and options were great. The room was very clean and well kept.
My stay was good.
The rooms just need maintenance. Air vents had black mold, shower drain had an impure smell when the shower was being used.
The Reflections restaurant had some very nasty, undone buffalo wings.
Waterscapes restaurant has some of the best food at Myrtle.
Overall good stay. Quiet, secluded, away from the noise. Secluded beach is a plus. I enjoyed every bit of it.
Normally this hotel is a great place to stay, but not this time. The 2 bedroom suite I had was Not a good room. The furniture was soiled, the carpet was buckling, the shower in the 2nd bathroom didnât drain properly, the TV in the 2nd bedroom didnât work. I could go on and onâŠ
We have been going here 30 years. Loved it in past. Hotel has gotten run down and dirty. Tub had dirt in it when we checked in. Sink and shower were not working properly. Tried to call front desk and no one was available to assist. Kids are not allowed to jump in pool any longer so kids do not want to go there in future. Will find a new place to stay in future
We have been staying here quite a few times. First off we noticed the dated appearance. Not run down but a much needed upgrade! Starbucks pop-up at the night bar? Weird!
Rooms are spacious however outdoor pool NOT! Overall still a good value and very quiet.
Very nice resort with a shuttle to the private beach. They provide free towels, chairs, and umbrellas! Very nice outdoor pool area. Would definitely stay here again.
We stayed there for two nights. Room is very clean and comfort. The bathroom is huge and nice. Both inside pool and outside pool are good. But there are only two drawers in the room and a very small closet for clothes. We have to use our suitcase as a drawer for clothes. Lamp switches are old and about to be broken. The front desk people are very cold, no smile at all.
This hotel has exceeded our expectations from the staff (Scott and Sam were delightful), to our spacious and beautiful room, to the scenery, beach (not that far from hotel), food, etc itâs just been amazing! I travel to many places but never been to Myrtle Beach and Iâm finally happy we didâŠeven stayed an extra day. Weâll be back here in the summer.
Hotel seemed pretty fancy. Definitely worth the money I spent. Never had valet parking or staff help load luggage. View from room was alright. Altogether definitely coming back.
Love this place! The amenities and staff friendliness was great! The rooms and property is well kept and clean! The location is also a plus because its near shopping and restaurants.