It was a short two night stay. Did not have a chance to use the pool or hot tub because of constant threat of thunderstorms. Front desk staff super friendly and accommodating. Housekeeping staff efficient and responsive. Hot complimentary breakfast adequate and decent variety. All day coffee bar nice addition. Nice Stay at Stone Oak
had a very disappointing experience at this hotel and ultimately had to cut my stay short and move to another property.
The first room I was given had a broken air conditioning unit, and I discovered blood stains on the bedsheets â an unacceptable hygiene issue. I requested to be moved to another room, only to find that the bathroom in the new room had mold on the walls and brown rings in the tub.
Unfortunately, the overall lack of cleanliness and maintenance throughout both rooms made it impossible to continue my stay. I would not recommend this hotel based on my experience.
They had a bunch of sales guys from Brooks Pest Solutions there and each night they got drunk a rode Setways all over the hotel while being obnoxiously loud and then the second night they beat on my door for 10-15 minutes until I opened it up and they were clearly drunk and said they were on the wrong floor.
Front desk clerk was great! Friendly & efficient.
Pool felt great but is ready for a good scrub.
Rooms are big and we'll appointed. Good location, food nearby & it's a safe neighborhood.
The guests in a room across the hall had a loud party with music you could âfeelâ in our room. Reported to front desk but still went on past 10. Room and bed were comfortable. Good breakfast. Lots of restaurants in the area.
This experience was awful. Cheap tattered carpet, non-functional shower curtain, MOLD-SMELLY towels, burned and dry breakfast, TERRIBLE AC AND INTERNET, broken remote. We had the 1 bedroom suite. Evidence of someone trying to break into my jeep. Had to pay for parking. My goal is to stay at each Residence Inn and this was the worse.