Room was clean & ready - however it felt damp. The tv in our room did not work & we called and they did offer to move the room once they had another cleaned, however, that took over 2 hours. The fire alarms went off early in the morning & when we went down to breakfast, everything was empty. The good service guy was very friendly, however, he was not trying to fill anything. We had to ask for a milk & cereal. There were no eggs or sausage, the little fridge was empty, the bread was empty, the waffle batter ran out while people were still waiting
We (me and family) liked this place a lot.
Everything was.good ..they have a great team of staffs-special mention : Georgia, Jay and Tlisa- and they embody customer service.
Our service was great. Our room was good. Bathroom faucet leaked. Shower leaked and ran to the door. No maintenance personnel available. When the problem was addressed with the manager the next morning, apologies were extended, and manager took care of us.
Location was great, parking was good. However the room left a lot to be desired. Very much in need of updating. It has a faint urine smell in certain areas (bedroom & hallway to the bathroom) and the ac units had a musty/moldy smell as they blew air. The bathroom is rough and super outdates, especially the shower/tub area. Also, there was only 1 mirror which was in the bathroom. If someone is using the bathroom, and another person is still trying to get ready, there is no other mirror to use.That's a problem. Overall it was a decent stay, but if I am in that area again, I would choose a different hotel because I prefer nicer more updated spaces. Thank you.
The service here was fantastic. I had a small problem, and Mrs. Georgia helped me out right away!
There was also a great selection of toppings for oatmeal on the breakfast bar! I would have eaten a second bowl if I hadn't been so full.
The manager was so helpful with my check in and any issues I was having with my room. She offer to change my room and provided a solution to any problems I had. I would definitely stay again! The front desk associates were so helpful as well!
Perfect 10/10 Everyone was kind and professional! Ms Georgia & Ms Realido went above and beyond and helped with anything we needed! Clean Comfortable Room, Complementary Breakfast, and Indoor Pool. We really enjoyed our stay!
Great location and plenty of restaurants within 5 minutes from which to choose.
This location could use a good facelift, as the carpeting is dated (which means it has to be dirty no matter how much it's cleaned) Hallways are drab and the HVAC system is antiquated.