The staff was very pleasant and professional. The water in my room took 5min just to get to warm not even hot. I picked the hotel because the pictures showed a gym with equipment for strength training. When I got there it only had two treadmills and two ellipticals.
There's only one elevator at the property. The size of the pillows were for an infants crib not a king size bed. Pet peeve of mine is establishments using styrofoam (in this case, plates) to serve food.
Check-in was very easy & efficient. I donât remember her name while I was at the desk, but I checked in at around 6-6:30pm & she was super sweet & helpful! My partner & I did notice a bit of unclean areas such as the pool though. We also had an issue with the tub/shower drain in our room. We noticed when we turned on the water there were black particles coming out of the drain, and the drain itself was draining very slowly. I called and let the front desk know, but they said it would have to be addressed in the morning & when I did address it then, they just stated the boss would offer a discount or something but never gave much else information honestly. I would also note that there was a bit of a smell in the room but Iâm not sure how to describe it other than humidity smell. Overall though, the room was clean, bathroom sort of clean, & very calm and quiet in the hotel itself.
Initial hotel reservations was canceled. This was supposedly a comparable replacement booking mnit was like sleeping in someoneâs old bed,ent. House all night and all morning
Upon arrival the shower had dirty footprints in it. Did not have enough towels and wash clothes to accommodate number of guests. There was also a roach on the counter!!!