ALDEN Suite Hotel Splügenschloss Zurich

It is not the spacious and comfortable accommodations, nor the excellent food and dining facilities that we look forward to returning to Alden Suites but the relationship established with the staff by means of personalized, smooth service. Everything was done right with attention to detail. A genuine feeling of warmth and comfort before, during and after our stay. Priceless! Until our next visit...

Amazingly large junior suite and nicely decorated. The staff was very responsive for anything we requested. We just had some minor maintenance issues with mini bar refrigerator that was not working and a shaving mirror with a broken holder. Staff offered to move us to another exact suite but we declined as we had already unpacked. Good location and lovely bar and restaurant. A very good value for the size!

Its a amazing suite hotel, Just a few rooms so really exclusive.. with a very fancy restaurant (which we didn’t visit). Just a 5 minute walk to the centre of town and all the hustle bustle

Alden is an excellent boutique hotel with charm! The rooms are spacious and well maintained, the service is exemplary, breakfast is superb, and the cozy library is a treat. While the hotel isn't directly in the city center, its just a short walk to there and other major sites. I would highly recommend this hotel for both business and family travelers. I was visiting with my family and found the spacious rooms to be very comfortable for the four of us. I would definitely stay here again.

The hotel room was very spacious. It would be great for a couple or a family. The room service was nice and the location was easy to get to. I would have appreciated better lighting in the bedroom and outlets near the bed for charging my phone.

Amazing from super early check in, friendly and helpful staff to delicious breakfast and quiet neighbourhood in easy walking distance to all the sights of the Altstadt. Highly recommended.

The staff were wonderful. The room was in need of some repair as the shower pan leaked. They were very kind and upgraded us to a suite. However as in many European hotels smokers had stayed in that suite prior to us. We did not say anything to the staff as we did not think that one night would be that unbearable. So we slept with the windows open to air out the room. The hotel is beautiful and well decorated. The staff made the stay wonderful. We could not have ask for better service. We might stay again if passing thru Zurich with the caveot that we inspect the room first next time.

We had a fabulous stay at Alden. The staff were all very friendly. The room was very spacious. The breakfast was delicious. It’s in a great location right off of a couple different rail stations so very easy to get around.

Very comfortable and spacious. Staff were very friendly. (I still can't understand why Swiss hotels give separate duvet covers for a couple. Mustn't be a very romantic country ...)