Holiday Inn Express Hotel & Suites Eugene Downtown-University by IHG propose une piscine couverte et un bain Ă remous, mais aussi une salle de fitness.
We had a not so nice experience with the front desk. I arrived with my children late at night and he was very rude, attitude and all. We booked a two queen bed with a pull out couch and when we arrived, he told us it was not available. When I asked why, he was extremly condescending and gave me whatever room he had. I only stayed because my family was exhausted from driving for hours.
The room was not clean to standard and my 9 year old found a weed pen along with cracker crumbs on the pull out couch when we tried to set it up. Please note that this App does not allow me to post pictures.
The pool had too much chlorine and it caused burning of the eyes. We needed ventilation. When we called they agreed to have the maintenance person open the doors. This helped much needed to be opened longer.
Positives: The room was clean, comfortable and fairly new. The hotel is in a good location. Negatives: The value for what we paid is not there. Our room wasnât ready at the check-in time. One hour late.
Clean and modern hotel. Staff was friendly and helpful. Donovan and Andrew were both very pleasant even though we crossed paths at 5:30am. Donovan went above and beyond to be helpful. Appreciate the service, easy and fast check in and a clean hotel for an affordable price. Easy parking as well.
The beds are comfortable and the rooms are large enough. Although there is a quiet time, the hotel is surrounded by student apartments so it isnât always quiet. The location was good for our needs, near the starting line of the Eugene Marathon.