Holiday Inn & Suites Asheville Downtown

The stay was ok. The hotel was in the middle of a remodel which impacted available parking for guests.

Enjoyed the vacay!

TV only got one channel but it was late so we did not bother to tell anyone until checkout the next day.

This is a nice hotel a short drive from downtown Asheville. Our room was quiet. The beds were very comfortable. The shower was excellent! Breakfast was adequate and there are chain restaurants nearby for lunch or dinner. Access to the building from the street is a little odd. I did not see a sign saying, “Holiday Inn. Turn here.” I obviously found it though. I did not like the man at the reception desk when we arrived. He was brusque, unfriendly, and made me feel ill at ease as a mother traveling with her teenage son. He was not a good first encounter with the establishment! Pillows were not great. A mix of soft and firm would be nice. The breakfast room attendant seemed overwhelmed by the traffic on the morning we were there. She was unable to wipe down tables between guests because she was so busy. Perhaps Holiday Inn could cross train its front desk staff to help when needed. They weren’t too busy. The coffee was not good. It was too diluted for there to be much flavor. All in all though, I can recommend this hotel and will probably stay there again when visiting Asheville in the future.

Comfortable room and great, friendly staff.