Mixed Experience â Friendly Staff but Poor Room Cleanliness
The front desk staff was welcoming and friendly, which was a great first impression. However, the cleanliness of the room itself was disappointing. Unfortunately, the issues made for a less-than-relaxing stay.
I paid for a king room with pull out sofa, I was give a queen room without a sofa.
The room was VERY poorly cleaned.
The was only one small pot in the kitchen.
MOST of all I woke up around 4am to get me a bottled water just to find ROACHES crawling on the counters. I was able to get a small clip, 2 of them got away before I could record them. I would really like a refund, that was the worse hotel stay I have had.
This was a GREAT CHOICE for us. The staff was EXCELLENT and the room was large enough for us three guys on our way to FL. We will come again next year.