Roomers

Hotel très design, mais en arrivant à 13h la chambre qui m'a été attribuée empestait le cigare, j'ai tout de suite prévenu l'acceuil en leur demandant de me changer de régler le problème ou de me changer de chambre. Je suis revenu à 23h, la chambre avait juste été aérée et sentait toujours horriblement le cigare. Il n'y avait plus d'autre chambre de cette catégorie disponible, ils ont juste pu pulvériser du désodorisant qui ne régla aucunement le problème, clairement une expérience clientèle désastreuse pour un 5 étoiles. Aucun geste de la part de l'hotel ou aucune excuse, leur seule remarque était qu'ils ont des clients VIP qui fument dans leur chambre... pitoyable

Close location, near the train station and walking distance to the shopping district, sightseeing, and the river path. The hotel is nice, the style is sort of a swanky, sultry, vegas-like style reminiscent of Cosmopolitan. We felt a little uncomfortable as a couple staying here because there were a lot of business men who had accompanying women who were quite obviously not their wives or girlfriends, and a very smoky bar attached to the lobby. We stayed in our room a lot as we were jet lagged and the weather was crummy, and while the room was rather small, it was cozy enough and had comfortable beds/bedding. We loved the shower. We also used the small gym and wish we had more time to enjoy their awesome spa next to the fitness center. All in all, a good place to stay and have an extended layover as we did.

Best hotel in Frankfurt, amazing team, great food, cool bar

It was amazing experience. My friend and I we just stay there for a one day, however memories we created will last a life time. We are definitely coming back to your properties as well recommending to all our friends and colleagues. Very service, friendly and hospitable personnel through out the property. Sasha From concierge, Alicia at front desk and Bellhops team and many other team members with who we got in contact. The quality of accommodation and Food & Beverage experience worth every penny. GM Thank you to each and every member of your team. Maksym and Oly. Respect. One Love.

It was amazing