The pictures online did not match what I saw inside the hotel. The lobby area was nice but once you turn the corner you see the walls need to be painted or repaired. The hallways and my room smelled like mildew.
Not great, really. Handful of small things broken or that don't work. Breakfast with no milk one day, no toaster, etc. Could use some attention from a good maintenance staff. Otherwise, good location, convenient, and friendly.
After getting to our room we were then told it was not available and we were subsequently moved to a room that did not accommodate all of us. The hotel only offered us an10%discount or a no fee cancelation. We tried several other hotels in the area for a suite and they were all booked. As I am 70 years old this was becoming frustrating so my party and I elected to stay but my grandson are had to sleep on the floor. The hotel at this point in time has charged my credit card for the amount of the suite twice. Furthermore most of the guests we interacted with were experiencing the same issues. Not sure where the problem lies but I won't stay here again based on the manager's attitude which was not very friendly and they did not solve the problem to my satisfaction.
The desk personnel were very friendly and professional. The room was really nice. I did not like the tv channels available due to no sports channels like ESPN. Did not get room service on the 2nd day of 3.
The room smells food all day all night
The toilet is broken cannot flush water. Call reception to fix it but nobody responded or come to fix .
The bed is not fix all pillows messed up . Some food left in toilet
The hotel over booked and my reservation was canceled. I had to scramble last minute to find another place. Must have been a busy weekend because everything was sold out ended up staying at a less than desirable motel. Thos is the second time hotels.com has done this to me.
We stayed in room 328 and it smelled like mildew. We have a kid that has asthma and was awakw all night making sure he didnt have a asthma attack. We did ask to switch rooms but unfortunately they were booked up. Outside looked clean, inside was very worn down and outdated. Which seems to be the trend for staying at a Wyndham.