Hotel du Vin & Bistro Cheltenham

We were very happy with this Hotel, we stayed in a suite which given to us as a complimentary upgrade due to us celebrating our 18th wedding anniversary, The suite was very spacious, and included a roll top bath 🛀 which was an added luxury. Breakfast was very tasty too. Overall very happy with our 1 night stay.

Always a great experience, The food is excellent and great value with a mid week pre fix menu. The rooms are very well appointed and the outside seating area is very pleasant.

Hotel close to amenities ,staff very polite and helpful food great could not fault anything. Very good on social distance

Lovely hotel. Very comfortable bed and clean. Particularly like the choice of different coffee and tea, also supplied soy milk. Had full breakfast one morning which was delicious and the staff were very friendly and efficient considering things were not ‘normal’. Great location for shops and restaurants. Will definitely return

Just returned from a lovely stay at Hotel Du Vin, Cheltenham. Very warm welcome from the team on arrival and throughout the hotel. The changes for Covid were slight and being well managed.

I know it is difficult times, in terms of Covid measures and loss of business during lockdown, but I think HdV didn't get the balance right. Everything was cumbersome and hard work. There seemed to be too few staff, hence the nice touches that make staying in a good hotel worth doing were missing. No smiles and menus reduced to next to no choices. We finished here after a week in Cornwall and many places have managed to balance customer care and recouping lost profits and surprise, surprise we spent more there!

Not too bad quality. Small room. Not very many parking spaces. Good outdoor space for drinks and used it for breakfast. Location is perfect for people who want are active socially.

Check in was warm, welcoming and very friendly. The room (suite) was amazing. Perfectly clean and extremely comfortable. However certain areas of the hotel were surprisingly dirty. This was Day 1 of reopening after UK Coronavirus lockdown. After 4 months of being closed, ample time to have a thorough deep-clean of the hotel. The elevator was dirty, floor and walls. The tables in the restaurant were covered in a sticky residue. Disappointing, but didn’t ruin our stay at all.

Hotel is charming but the service I received was really poor. Asked for someone to come to the room as the room was really warm and nobody showed up. I arrived at midnight after a long drive o got no offer of help with bags or anything. Poor service doe what was a lovely room.