We didnt stay went in and inspected the room and the sheets were nasty with blood stains. Fire alarm missing with wires hanging out of the ceiling. And a whole fingernail hanging out on the bed. They said they wouldn't swap our rooms but if we wanted clean linnens they would do that, or stay elsewhere. Worker needs fired along with the cleaning staff.
The room wasn't very clean Also I paid for a queen double but the beds were full size the restroom smelled like old urine and the smoke detector was disconnected and laid on top of a shelf
We stay close to Grand Lake quite often,
but our usual place was booked. We were
close to Miami and decided just to book a
room here for 1 night. What a mistake. The
place was dirty. The beds were really
uncomfortable... you could feel and hear
the springs creaking if you moved at all. I
went to take a shower and the towels and
wash cloths were all stained and gross..
there was a dirty towel left hanging over
the towel rod from who knows who/when.
I kept waking up in the middle of the night
feeling itchy. I finally couldn't take it and
took out my phone flashlight to look
around. That's when I noticed the bites
and found a Bed Bug crawling on my
pillow. I caught it and carried it to the
bathroom to get a picture before I flushed
it. The mattresses were stained and
horrible.
I DO NOT RECOMMEND STAYING HERE.
NOT EVEN FOR ONE NIGHT!!
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