Suites At Sunchase

The rooms are a nice size, loved the walk in shower. Water pressure was a bit low but worked. Since Covid is in force the bar on the 4th floor was closed, we could see through the glass door that it was a nice addition to the hotel.

It doesn’t look nothing like in the picture on hotel.com its very outdated .

The lobby looked like an incomplete movie set that has sat for 20 years. The room was massive and overall. The shower was large as well. However the size of shower, type of tile and the fact that it drained slow suggested it probably doesn’t get clean to well. The room has splatters on the walls and the window was to dirty to look out.

This hotel was a last minute decision but, it was a good choice. The front desk was always helpful and wanted to make sure u were comfortable. It's minutes away from the beach (walking) and its Mandatory that u wear a face mask due to covid-19. Right on the strip and plenty to do. Just have to Plan things to do in advance! I would stay again.

The beds were super comfy. Hotel hallways smelled and were hot. It's a little run down, but the room got cold. Good location.

Best thing about this place is the location. The room size was good too. I had a king suite and ceilings were high which is a nice change from most hotels and motels. The overall appearance is wanting. The lobby felt like it was blowing heat from a heater in mid June. In south Texas that makes for a very hot experience. The ac in the room blew cold though. The decor and set up was odd and somewhat scary movie like. The hallways wind in weird directions. The walls are mirrored, sort of Art Deco, with some plaster, but mostly look half finished. It’s like it could have been a decent hotel in the 70s but hasn’t been fixed up more than some bandaids. We visited during COVID-19 and things felt extra dingy because we’ve been used to sterilizing everything. I never saw anyone cleaning while there. The shower was huge and a walk in without a tub, which was nice but the shower curtain didn’t seal the area. Without a drain in the actual bathroom floor, this made for a wet bathroom. Towels were sparse and we had to share some between people, mostly just my kids though so it wasn’t worth going down to get more. My king bed was comfortable as were the pillows. Pull out bed was a joke but I didn’t have to sleep there and my kids never care. They can sleep anywhere. I wouldn’t stay there again and wouldn’t recommend. But it did work for us when we were in a pinch to find a room due to a last minute change in other reservations.

The shower could have used a cleaning. On my second night there I had to kill two cockroaches in my shower. There was no information whatsoever on the surrounding area, restaurants, etc. Not even a simple channel list for the TV. My iron was broken and leaked water everywhere and the ironing board had a nasty brown stain all over the end of it. It certainly did not feel like I was in a "Suite" and was extremely overpriced at $250 for a 2 night stay. If this was an actual suite it would have been worth it. I'm starting to travel to this island quite a bit and will never stay or recommend this hotel to anyone again.

Hotel it’s dirty and smells like sewer, they charge you 25 dlls for parking, the rooms are big but hotel stinks, swimming pool it’s super dirty, overall gross

We ended up checking out early just so we didnt have to stay another miserable night. The room was very outdated where it matters. While some of the furnishings look new, the microwave was gross, old, and discolored. The fridge did not work which we figured out the next day when all of our foods were warm and ruined. The shower head was clogged only allowing a few spurts of water to make it thru. The room had a sewage smell to it that was clearly trying to be covered up by copious amounts of bleach. Its clear that this property is not properly maintained from the minute you enter the lobby and see tattered furniture. While the front desk clerk did offer to move us to another room, i did not accept it as i am confident it would have been equally insufficient. A hotel that has problems with providing the basic needs in one room, such as a sufficient shower and proper plumbing, will most definitly have similar or worse issues in other rooms. We have stayed in 4 other properties on SPI in the past month for weekend getaways and this is by far the poorest experience we have had.

Very noisy & dirty rooms. Wifi and Hot Tub did not work. Staff did not speak English and were rude.