2/10 Médiocre
20 janv. 2025
Motel 6 quality at Hilton prices
Was not able to check in at 3 as promised. Did not receive digital key until 6 hours later. Checkin clerk was rude. Reserved a room with two queen beds, received a room with two full beds, clerk claimed that it was a mistake on the website and they could not fix it and would do nothing about it. Woke up in the morning to a roach in the floor. Bathroom ventilation did not work leaving a layer of steam on everything in there. Sink was clogged so that tons of someone else's debris came out of the pipes when I turned on the water. The most I was offered as compensation was movement to another identical room where hopefully the bathroom would work. Next day, new room, sink works. Toilet overflows. Call down to front desk for help. Am informed that no one can do anything, but I can come get a plunger they have on hand. Had to clean up the mess myself. Toilet clogged two more times after that. See Google reviews for photoes.
Joel
Joel, séjour de 4 nuits
Avis voyageur Hotels.com vérifié
