Room was clean, nice and comfy. Front desk lady seemed a little up tight. Had diarrhea for a few days after I had the breakfast. Hotelâs nice overall, just pass on the breakfast.
First of all, there is NO JACUZZI/HOT TUB. The pool photo they have up is not accurate. We chose this hotel for that very feature, and it does not exist. If we had not prepared, we would have left and gone to a different hotel. We received no room service over a 5 night stay. We took out our own trash and got new towels ourselves. Broken key fob upon arrival, broken refrigerator. Breakfast is underwhelming. Staff was nice and helpful if we asked for something, but we shouldnât have to. The icing on the cake is that the lady at the front desk was asleep when I went to check out. The hotel is new so itâs clean. It seems like someone put a lot of money into a refurbishment without a plan to sustain the property. We wonât be back.
Didnât get the front desk ladies name but she was super sweet and accommodating for my handicap husband and I. Even offered an early check in. Wish I had gotten her name. She was the absolute best!
Overall this place was exactly what we needed for an overnight stay. Clean, comfortable, and accommodating. We rented the two queens, and pull out, and the pull out was fairly comfortable as well.
We got the larger suite with 2 double beds and a pull out couch. The room was VERY spacious! You could tell the property was older, but clean. There were hot options on the breakfast spread, as well as your typical continental breakfast items. My biggest complaint is that there were no food options nearby. There was a gas station next door, but otherwise you have to drive a ways to get any other food option.
Every member of staff was wonderful. The lobby was a very cozy place to hang out and very relaxing.
We were really disappointed that the Jacuzzi pictured in the photos for this property on Hotels.com did not exist. Iâm not sure whether this is the fault of Hotels.com or the hotel itself, so I didnât let it impact our review, but we had chosen the hotel specifically because there was a Jacuzzi, so it was a big let down.