The Hotel/ Apartment was great and so close to everything that you would need, Yes the property is dated, but the friendly staff and the service, makes it a joy to stay
We were welcomed by the receptionist who was very thorough with information regarding our stay.
Clean and tidy accommodation.
A great location, easy walking distance to the Sunday markets, restaurants and shops.
We've stayed here beforehand and we'll definitely stay again.
Will continue to say. Love the area, love no kids, love the staff.
Brilliant customer service.
Cleaniliness rated lower only due to age of selected apartment that we stayed in and the climate (humidity). Sighted other apartments for future stays and these were immaculate.
Would recommend property for relaxing holiday to anyone.
Thank you very much Club Tropical Resort Port Douglas, wecwill be back.
Our room was on level 3 although the lift stopped at level 2. The website did not advise of this, which is unfortunate for people with mobility limitations.
More explicit disability access information required. We did enquire about another room but this was at our added expenseâŠ.
Room needs re painting and shower needs a proper clean.
Otherwise, excellent access to Macrossan St. and cafes, restaurants etc.
Excellent location. Many cafes, bars and restaurants on your door step. Staff were very friendly and most helpful. We would definitely stay here when we come back to Port Douglas.
Great location. Surface clean only with accumulation of grime in corners and under benches, toilet didnât appear to have been cleaned thoroughly for some time. No problem with the cleanliness of the linen. Overall the property looks like it needs a renovation.
In general Iâm happy with my stay butâŠ. And itâs probably due to the crazy wet season weâve had. mould was visible in the ac vents and walls roof and outside areas. Now please donât take my negativity as a bad resort because itâs quite a nice place. Just need the sun to come out and hopefully the management will be onto cleaning it up. Oh and there was no fish in the ponds but it looks like there should be.
Rooms facing Macrossan St get loud noise from Courthouse Hotel live music. Starts at 9.30am on weekends and runs till very late at night, around 10pm. Makes room very unpleasant.
Service from re working from beginning to end simply made us smile!
Over and beyond expectations. Some parts of property are getting old, tired and patched but itâs all still functional!
Location, parking and the option of self serve laundry facilities, plus a pool, spa and saunaâŠ. Then the service make it an amazing property to stay at :)))