Not a good experience. The bed seemed clean but to be sure, nothing else. I believe there was plumbing issues and a slight smell in the lobby. The room didnât have a surface that felt clean. The bathroom floor was giving way (3rd floor) around the tub. Tub was disgusting inside and full of human hair. I found a roach (pictured) in the hall. Ice machine on our floor looked like it hadnât worked in years. Went to gym and one treadmill didnât work and the other one was a death trap while in use. DEFINITELY NOT THE QUALITY THAT WE ARE USED TO SEEING FROM LA QUINTA INN.
There was trash in the parking lot, exterior trash cans were full and dirty hallways. Employee that checked us in was indifferent and unfriendly. We were told breakfast was served from 6:00 to 9:00, by 7:00 there was not much left and nothing was ever replenished.
We are all for staying in a moderate hotel and spending on our adventure, but skip this hotel. 1st thing in the door Fire system is down and we were not notified before we arrived so we could decide it this was okay with us. 2nd after a long day seeing the area we come back to cold showers. It was 12 am so there wasn't a lot of people moving at that time, and didn't get better the next night. Breakfast is fruit and waffles options. No proteins or variety so we went out. The room was clean, but the floors were sticky from the cleaner we hope so bring socks to wear. On the last night our ac stopped working. The hotel is in need of an update sure, but that's no reason for no hot water. The are enough other hotels in the area give this one time to get fixed, but we'll never stay here again.
The room we stayed in had a hole in the wall where someone had opened the door too fast or hard and the handle hit the wall⊠the repair method was to stuff a tissue in the hole. The floor in the room didnât appear to be swept out (laminate flooring) and the shower obviously had a bar in it at one point. The sink was missing the drain plug. When we used the shower there was a dark colored water that went down the drain the first time. The counters were clean as were the linens but that is the best that can be said. Breakfast was not impressive, even sub-par for a âfreeâ continental breakfast. The pool was âout for serviceâ and was the only pic I took of the room.