Nice room, noisy location and confusing directions
The room was very nice, however, the air conditioner shut off before we went to sleep. We called down to the front desk and were told to press the down arrow key (which we had done numerous times as well as changing the fan mode and turning it off and on again). It was quite uncomfortably hot all night so we barely slept. We mentioned it to the front desk in the morning and they were very apologetic. We also got charged for garage parking even though we parked outside so they reversed the charge and gave us 2 bottles of water. We then left a cooler with insulin in it in the room and called. Mike was SO incredibly helpful locating it for us as well as addressing our other issues. The whole daytime front desk staff were terrific.
My stay was okay. One of the elevators was out and the property couldnât give a date when it would be prepared.
Also, having to pay for parking on top of the cost of the room is ridiculous.
The property should have given parking for feee given the elevator was broken
The elevator was very slow. And the properly front entrance was difficult to find. The neighborhood was noisy with sirens and traffic.
The room was very comfortable. And the staff was very helpful and friendly.
Was a comfortable stay while on business.
During a snow storm and staff was attentive, and helped me get setlled in quickly so i could get my rest .
Thanks
My stay was good. The rooms are nice, but at the cost of the room, it is ridiculous to charge $10.00 per day to park.
The cost of the room is almost $200.00 dollars a night and at that price, parking should be included.
Will look for other hotels where parking is included in the price
The only objection I have was I was told upon checkin that there would be no parking fee chaged. However, at checkout there was a $10. parking fee charged to my room and I didn't have time to fight it.