We stayed at the Fairfield in Albany, GA for 3 nights. Check-in and front desk staff was fine. Housekeeping was inconsistent. Our room was not cleaned every day during our stay. Trash was not emptied, towels were not changed, and toiletries were not restocked. On one night the hotel ran out of clean towels! Breakfast was fine the 1st morning, but wasn't so great the other 2 mornings. The hotel did not provide enough food for guests during the 3 hour breakfast time. In fact, one morning they had very little breakfast because they said their food truck didn't show up. As a result, we had to buy breakfast! Our stay was disappointing for the amount of money we spent. If we have to visit Albany again, we will not come back here.
This property was clean, nice in general, and the personnel were helpful & competent. The only disagreeable part of our stay was the breakfast. A full hot breakfast was advertised. A full breakfast was offered, but it tasted like thawed food barely warmed in a warming dish. The coffee was hot and great. My husband had cold cereal one morning, and he said it tasted stale. Our overall stay was good; but my husband probably will not stay there again because of the disappointing btrakfast.
I didnât like the fact that housekeeping came into my room before checkout without knocking. Corners of bathroom floors were dirty also other than that very comfortable place. Quiet , welcoming and nice staff.