Everything was amazing, clean and comfortable. I really recommend this beautiful place because they have some near attractions to do with your family and specially if you have kids.
A great property. On this week the Outdoor Water Park was closed but we were allowed free access and shuttled to the Soaky Mountain Park across the road.
My only complaint and it's a small point but in order to get or use wifi, I had to go to the lobby of Unit 7 (all week) ....
Unfortunately, we booked the stay for a special birthday getaway for our daughter, but they were overbooked and moved us to another hotel several miles away. Based on our conversations with both front desks, it sounded like this was a regular occurrence.
The room was excellent, and bed very comfortable. The constant from the staff trying to get us to buy into the Wyndham was very annoying. We just wanted a few days away and they kept trying to get us to hear their sales pitch.
Absolutely horrible customer service. Do not even bother booking with them as they will move you to a different âsister hotelâ at the most inconvenient location with zero warning in advance. They know they overbook but donât bother to inform anyone until check in, as to keep your business and leave you stranded in a parking lot calling around attempting to find elsewhere to stay other than one of their less desirable locations. There was also no apology and they were extremely condescending at both locations as well as the representative from the second location on the phone. Will never use again.