Santa Marina Holiday Village

3rd time staying at Santa Marina always had fantastic stays - expected some changes/issues due to covid - certain restaurants and shops closed etc. Public area maintenence was very good and clean.But, we only had one cleaner visit to our room during a 7 day stay, would have at least liked fresh towels more often, ran out of toilet paper etc - cleaner left one roll - trash piled up. TV didn't work, asked at front desk twice, was told a technician would come, no one ever did...gave up asking. Our room/building was next to the outside/public gym and late at night groups of teens (8-10) would hang out here and generally be very noisy ( screaming and laughing etc) I understand teens need a place to hang out but it made relaxing on our balcony impossible. Weather was great, downstairs beach area wonderful - but these are not Santa Marina Holiday Village factors - we will have to seriously think about whether we return later this year or whether we look at a different resort instead.

Gary, Séjour romantique de 7 nuits, Début du séjour le 4 août 2020

Avis voyageur Expedia vérifié

awful customer service, decent resort otherwise.

had a terrible experience with customer service at the reception desk and various other parts of the resort. we arrived around midnight and were sent to the assigned condo, which was occupied by someone else! back to the reception desk, who had an attitude that this was somehow our problem, and were not sure what to do. they needed us to supply he creative idea that maybe they should assign us to another apartment, and throughout the process seemed unsureavout what is occupied and what is not.. eventually by 2 AM it was straightened out and the apartment was fine. other people in our group had problems with their apartment door not being able to be unlocked and subsequently locked, and the atttitide. was similar: this is your problem, not ours, “call your travel agency”.... witness other distraught travelers complaining about the service at the reception desk as well. the resort itself is fine, but wearing down and needing some maintenance. service is spotty, and rude at times. restaurants are ok. long walks required, which can be a plus depending on what you’re after . breakfast is average.

Séjour en famille de 3 nuits, Début du séjour le 13 août 2019

Avis voyageur Hotels.com vérifié

Clean, quite place, great restaurants, friendly personal

R.Rindlisbacher, Séjour entre amis de 7 nuits, Début du séjour le 30 juil. 2019

Avis voyageur Ebookers vérifié

Apartment was on the ground floor so easy access to the all the amenities. Wisteria growing over the balcony had not been cut back and blocked out most of the sun. Air-conditioning pipes not connected so water dripped all over the balcony. pools were lovely although the one nearest us was out of action for 2 days. The greek restaurant was good, the pizza place did not have any mozzarella when we went and the sushi bar was not open at all.

Séjour affaires de 8 nuits, Début du séjour le 23 juil. 2019

Avis voyageur Expedia vérifié

Nice as usual

It is our second visit to Santa Marina with our family. Last time we stayed in penthouse. Our two bedroom flat was also nice with both pool and sea view. Place is family friendly, quite and comfortable. Only the laundry service was little different then first time but it was maybe accomadation difference. Everything except laundry service was good enought.

Fidan, Séjour en famille de 4 nuits, Début du séjour le 4 juin 2019

Avis voyageur Hotels.com vérifié

Awesome place to stay

gregory, Séjour affaires de 1 nuit, Début du séjour le 3 oct. 2018

Avis voyageur Hotels.com vérifié

nice hotel, pool and beach.

Nice hotel but was gearing towards the end of the season so shops were empty and not all pools open. Would stay there again without hesitation as nice location and friendly staff.

Julie, Séjour en famille de 6 nuits, Début du séjour le 21 sept. 2018

Avis voyageur Hotels.com vérifié

Great hotel for family vacation

I booked this hotel for family vacation The good thing about the hotel is provide apartment sexcellent fore family vacation – spacious, comfortable. The village is located on hill and not being able to park a car close by the building we stayed was a minus. The beach adjacent to the village is terrible but the good thing is that the Golden fish beach is on a walking distance. Our apartment and our friends apartment had spectacular view to the Black Sea.

Séjour en famille de 7 nuits, Début du séjour le 8 sept. 2018

Avis voyageur Hotels.com vérifié

Great staying, good service

Every room has a view to the sea. Very comfy. The bad... Some people do not realize that having so much wood and textile means a big fire risk and throwing the smoked cigars outside from the balcony is not the right way. Already informed the Village management team about this.

Bogdan, Séjour romantique de 4 nuits, Début du séjour le 9 août 2018

Avis voyageur Hotels.com vérifié

schöne Villen

Waren zum dritten Mal nacheinander dort - gefällt uns immer wieder. Das Doppel-Appartment bietet natürlich nochmal eine deutlich größere offene Küche, aber zu dritt war auch die kleine Variante ausreichend. Schön grün.

Andre, Séjour en famille de 11 nuits, Début du séjour le 25 août 2019

Avis voyageur Hotels.com vérifié