4/10 Correct
5 mars 2026
The towels had stains on them. The tub had stains in other people’s hair all in the tub to the point where I just washed my children up because I wasn’t comfortable giving them a bath in that tub. The floor is sticky and it smelled like vomit in the room. I brought air freshener to make my children have a comfortable stay. Hotels.com stated there will be room service stated and I received room so it’s not one time while I was there. The website also stated there was Wi-Fi. We had zero Wi-Fi the entire time we were there when trying to connect is said the router needed to be reset and when I contacted the front office, they stated it’s probably because I have my settings on my device that were blocking us from accessing the Wi-Fi. Two towels and two rags for a family of five because they were nasty and had stains on them. I didn’t even ask for more. The only good thing about this hotel for us was people kept knocking on our door giving me and my children food, which was a big blessing! They spoke of the community, which I adored!
Ashley
Ashley, séjour en famille de 4 nuits
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