The room was clean but as soon as you walk in it has an old musty smell that took a while to get used to. Beds were comfy. Also The view out my window was covered which was not good. I paid $194 for the night. It wasn't worth that price.
This trip was an impromptu trip to Carlsbad Caverns with my grandson. Your hotel was a perfect pick. Pool, fitness room, buffet breakfast and free guest laundry room. They even baked cookies nightly from 5-7. Service was excellent as well
Exactly what our family wanted when visiting National Parks. Clean, friendly staff, excellent amenities (pool toys, brand new washer/dryer, breakfast, etc.).
Weâve stayed at many similar hotels and this was exceptional for the price range.
The night shift attendant had NO assemblance of a professional appearance. In shorts and dark socks. Very unkept. Probably should move on from this employee. It detracted from the Hampton Inn experience.
Property was great for our overnight for the Caverns. Which are about 30 away. Decent breakfast thatâs included with your stay.
Rooms are as expected, as far as size and amenities.. Some random things were off putting, but nothing major. Like our room entry door was pretty dirty, you can tell the room has been well used. Normal wear & tear. The entire Pool area could use a scrub down. But, like I said to be expected.
Overall the staff was very pleasant and helpful. The breakfast filled our bellies and we made the most of it.
* This was a sold out hotel when we stayed. So we were grateful to have a room.