2/10 Poor
I booked six nights, but at short notice, the hotel told me that it is not yet open. I was then transferred to the Mercure Hotel in Chinatown. This was another deception.
Claude
Claude, 6-night trip
Mama Shelter Singapore Orchard
Art Deco hotel with restaurant, near Orchard Road
When you stay at Mama Shelter Singapore Orchard, you'll be just a 5-minute drive from Orchard Road and Mustafa Centre. This Art Deco hotel is also just a 5-minute drive from Bugis Street Shopping District and Singapore Botanic Gardens. Public transportation is just a short walk: Somerset Station is 5 minutes and Great World Station is 11 minutes.
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (5)
- Daily housekeeping
- Restaurant
- Coffee shop/cafe
- 24-hour front desk
- Air conditioning
Feel at home (5)
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
- Digital TV service
- Hair dryer
$164 nightly
$178 total
Mar 14 - Mar 15
Total with taxes and fees
Room options
Showing 5 of 5 rooms
Mama Bunk
Highlights
Air conditioning
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Digital channels
- 183 sq ft
- Sleeps 2
- 1 Twin Bunk Bed
Mama
Highlights
Air conditioning
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Digital channels
- 183 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Mama with Terrace
Highlights
Air conditioning
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
Digital channels
- 205 sq ft
- Sleeps 2
- 1 Double Bed OR 2 Twin Beds
Mama Terrace Duo
Highlights
Air conditioning
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Hair dryer
Digital channels
In-room safe
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Mama Family Terrace Duo
Highlights
Air conditioning
Smart TV
Pillowtop bed
Down duvet
Blackout drapes/curtains
Hair dryer
Digital channels
In-room safe
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
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About the neighborhood
110 Killiney Road, Singapore, 239549
About this property
Mama Shelter Singapore Orchard
When you stay at Mama Shelter Singapore Orchard, you'll be just a 5-minute drive from Orchard Road and Mustafa Centre. This Art Deco hotel is also just a 5-minute drive from Bugis Street Shopping District and Singapore Botanic Gardens. Public transportation is just a short walk: Somerset Station is 5 minutes and Great World Station is 11 minutes.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Mama Shelter Singapore Orchard Reviews
4.0
Cleanliness
2.0
Staff & service
3.0
Property conditions & facilities
2/10 Poor
Mama is a cheapskate.
Beyond the quirky and frankly insufferable marketing copy plastered across the hotel declaring how mama loves you and mama likes your smile (what kind of self help book with a bed is this anyway?!), the experience was a masterclass in hospitality no gos.
1. the hotel proudly plasters its PR with promises of a beautiful swimming pool. At arrival I am told that pool won’t be ready till end of Feb. Nowhere was this mentioned online and no discount was offered to make up for the key feature of why I even booked it.
2. Aircon did not work first night. Window couldn’t be opened, turning the room into a suffocating tiny sauna. In the morning, I’m told in perfect lawyer approved manual speak that I should have informed the hotel in the night (sorry but no, I don’t want somebody coming into my room at 4am) and they will fix it for my second night. No discount for first night or other fix offered. Mama likes to see you suffer.
3. Lack of amenities in room - all in one body & hair wash and conditioner in cheap muji bottles adorned with makeshift mama sticker. No coffee or tea. I thought that the barrister downstairs is the solution in an elegant way to offer better coffee instead of capsules. Wrong. Coffee was not included and instead price at a punchy 7.5 sgd per flat white. Mama is counting her pennies.
4. Booked with breakfast. Made no price difference but locked me in. Don’t do it! Breakfast was good but limited menu where you could only order one item.
Sven
Sven, 3-night trip