ibis Styles Canberra

Grandes surfaces juste à côté pour s'approvisionner, parfait. En bout de coursive, notre chambre était sombre, pas de bol. Propre, spacieux.

It’s very frustrating to arrive at your hotel to find a line of people waiting to check in and seeing the manager walking around with a piece of paper not helping his staff when there is 7 people waiting to check in and a coach bus which has just pulled up in the driveway full of guest.

The motel and room was generally good - clean and tidy, and having most of the things you needed. Oh, except water. Notwithstanding that the reservation confirmation makes references to two complementary bottles of water being made available within the room, because I booked through Hotels.com (and not directly with Ibis), the two "complementary" bottles were apparently removed from the room... and I had no choice but to then buy some from the fridge at reception. When I showed the reception staff my reservation confirmation and highlighted that is confirms the complementary water, they just shrugged their shoulders and said that the water is only available when the booking is made through the official Ibis page. Lucky i didn't have to bring my own pillow...!

We had a problem with the room next door. They were too loud after 10pm. We contacted the reception but nothing changed. We knocked their door and asked them to be quieter and they ignored, so I walked to the reception and asked again for an attitude from them. Finally, after 1 hour, we could sleep....

Great visit 4 first time. Came 4 the football