Food was excellent, pub was nice, breakfast was nice. Room was nice and comfortable but bathroom let it down, toilet had not been flushed and was full of toilet paper, cold shower would not heat up tried everything and then basin in shower was blocked and filled with water quickly. Still a lovely old pub
Average facilities, carpet was not cleaned and the shower tray had mould all around and smelled of mould, the shower tray had dark grease type stuff and so we did not use the shower.
Lovely stay - very good food (Dinner and Breakfast). Large room, comfortable bed and excellent shower (digital temperature controlled). Helpful staff. Large carpark - suitable for Airport stays too. Quiet area.
Whilst the rooms are well appointed, it's within an old building which shows particularly in places like the bathroom. Breakfast is served relatively late but myself and many of my fellow guests had to forego eating as a key member of staff was late and, even at 8.15 breakfast was not available. They did contact afterwards to apologise and offer a refund on the missed breakfast though. Most of the staff I spoke to were excellent with one or two notable exceptions who must have missed customer service training.
Rooms large & clean , corridor could do with a clean ( radiator window frames)
Stayed in room 6 , no sound proofing what so ever with room 7 , everything could be heard ect. Not good when they turn the tv on at 6 am đ
Staff lovely & friendly.
Location for Stansted Airport good, in country though. Nice room, bed & shower but dinner is only up to 8:30pm and no breakfast available for early flights as itâs only served from 8am and needed to leave by 7:15. They did offer a takeaway breakfast but it was poor (they donât normally offer it) and needs to be organised properly for it to be beneficial to the customer.