Seacrest Beachfront Holiday Apartments

We enjoy our stay :) the room's were clean and comfortable. Great place to relax after a long day out with the kids. Management was great easy to chat with.

The fridge had food in it the walls covered in stains and marks the toilet was dirty and there were cigarette buttsball

We booked this accommodation off the photos, facilities listed and location. Only to arrive to find it nothing like the photos. It was extremely out dated and not well maintained. To the point of panels of glass missing in the ensuite shower, vanitys falling apart, holes in the wall of the kitchen, ripped carpet and beds that had no comfort to them whatsoever. When we booked this accommodation it stated daily housekeeping only to be told on check in that it was weekly housekeeping (We stayed for 5 nights). Positives was free undercover parking and locations was fairly clean. Unfortunately that's about it. I wouldn't recommend this to future travellers until alot of uupdates have been made and I definitely wouldn't return.

It's such a shame that we had the experience we did as the apartment was quite nice and the view was fantastic. However when you book an apartment for 6 people you expect to be able to have 6 people stay. In my booking I expressly stated it was for 6 people. After checking in I mentioned to the lady that no extra beds had been provided and she said it was all ok they were just on their way. At 9pm after going out for dinner we find a note stuck to the front door telling us we had to pay for extra beds. I rang the number left on the note and was told the manager would come up and see us. It all went extremely downhill from there. The manager threatened to throw us out if we didn't pay the extra (even though my booking clearly stated 6 people and there was plenty of opportunity for the hotel staff to have flagged the issue before this time). He was intimidating and rude and made all of us feel very uncomfortable. Instead of apologising for their error he made us pay and only gave us one extra bed! I have never been spoken to so disrespectfully and am appalled at the managers attitude. There was absolutely no need to threaten to throw us out when we had done nothing wrong and the error was entirely on their part. Had they brought this up at any other time we could have resolved this without so much drama, but it was literally 9pm when we were even first made aware... My recommendation - pick another hotel!

Good location. Apartment above us was extremely noisy due to renovation. Construction work outside extremely noisy very early in the morning. Limited hours and staff at reception.

For what we paid i can't complain

The hotel room 12D when we walked in and enter the lounge room the floors were dirty the dining table top was dirty the coffee tables were dirty under the couches had never been vacuumed dirty behind the TV under the cabinet was filthy.. the events in the showers were clogged with filth and Dust. Found to believe blood stain on pillowcase ? Couple of cockroaches running around. Down in underground car park cockroach the size of your credit card. Windows filthy chance of staying there again 00. Only good thing was the view but if you like all the industrial work taking place on the beach waking you up at 6 a.m. in the morning good luck :-)

Unit was nice and neat but needs a good paint job in some parts. Large comfy unit though. Beds were average, pillows horrible. If they had better bedding it would've been great. Overall, I enjoyed my stay and the pool was beautiful.