We stayed in a 2 bedroom cabin. It was clean and lovely. Not great water pressure in shower. The continental breakfast had very few options so we had to go elsewhere. Otherwise the owners were friendly. The area is gorgeous.
I needed to find an escape to recharge myself an I was not disappointed in my stay at Hilltop Cabins and Motel. It was so quiet and peaceful I did not want to return home. I have already recommended this place to all my friends. I stayed in the opossum room and can't wait to return in warmer weather so I can sit outside on the deck reading and enjoying the view.
Space heater; complimentary, continental breakfast was not mentioned or posted - lifts off in B'fast room
Cottage nice with good view - very cozy. Rooms well prepared except for regular heater.
Staff a little harried and unavailable.
This was a holiday weekend.When we arrived everything was ok but I took a nap and woke up to bugs in the bed. The manager/owner said "Oh I thought we got them all" which means they knew about this problem already. They should have called me. Then I spent an hour trying to find another place to stay which doubled my price. Bad business.
We were informed our room would be upgraded to a bigger cabin due to a maintence issue with the one we booked. It was an ungrade we considered possibly doing anyway, which impressed us. The cabin was clean and tidy. The view was incredible. The land is very intermingling friendly. The bonfire pits were enjoyed. The continental breakfast is small but very perfect for the season. The owners are very friendly.
We loved every single thing about Hilltop Cabins. We even booked our upgraded cabin for the same time next year. I think it will be an annual thing.
It was a quaint place, very quiet. The motel room could use a few updates. The door had a pretty big gap at the bottom. When we went for breakfast there wasn't one and it was suppose to be included.
Nice location but amenities need attention: no housekeeping; poor water pressure; water not hot enough; beds too soft; drapes too thinand allow light in; no A/C.
When we first arrived, the owner was out doing a supply run, but she left a note telling us what cabin we were in with doors unlocked so we could get in.
Unfortunately, because of weather, our plans had to be changed and she was really helpful in letting us know what else we could do for the day.
Definitely I would recommend this hotel! Our only complaints were 1) at 11:00 p.m. kids were still running around yelling, which was a distraction to sleep; b) there was no breakfast available when they said it would be - only old cereal and day old muffins and c) the toilet was extremely low to the ground, so it made it difficult for an older tall male to sit down. These sound very petty; overall, it was great. Loved the cute headboards and the beds were to die for comfort wise! Great parking and easily accessible to Grand Marais. Owner extremely cordial. There was an outdoor patio near the checkin where you could sit and watch Lake Superior - gorgeous view. We had a wonderful stay!
After a long drive we arrived. The dark-haired desk clerk told us we did not have a reservation. We told her we had our confirmation, and she told us the room was double-booked and the prior reservation booked a year ago. She then proceeded to tell us she emailed us. After we told her we had our Orbitz confirmation number and told her the room we were supposed to stay in she said they did not book through Orbiz, only Expedia, and then proceeded to tell us she didn't have our email, after already telling us she had tried to notify us, which was obviously a lie. All she said was "sorry" and did not offer to help us find another location to stay at or anything. She barely looked at us in the face. It is our opinion they got a higher cost for the cabin, which is why they could care less about our reservation, which was booked several months before our trip. I would not recommend this place based on this kind of customer service to ANYONE!