Evening staff was not friendly, towel availability was very limited, not to mention we woke up without water and no one on the staff advised us of an incident until we called the front desk repeatedly.
This hotel was a mixed bag. Staff was friendly and evening staff was especially engaged. There apparently were computer problems and our room was assigned to someone else before we even checked out. The room was spacious and the kitchen, dishes, etc. nice. The room was reasonably clean but definitely not spotless. The breakfast sounded good but though I arrived 10 minutes before they closed there was not much other than oranges and bread left to eat.
A pool was listed as an amenity, however we discovered the pool was closed indefinitely once we arrived on property. My room was pleasant up until I discovered a cockroach in the kitchen area. The staff was very friendly and I have no complaints other than those listed above. I was able to cancel the remainder of my stay.