We arrived at the hotel at 12:30 am from a midnight flight and were told that our room was not available. They had problems and as we arrived late they had given our room to someone else. Had too go to 2 more hotels before we found a place for the night. Have tried the hotel to see whether they offer some compensation other than a refund but have never got a hold of the manager. Looked like a nice hotel but the service was unsatisfactory to say the least.
DO NOT BOOK THIS HOTEL! I made reservation on june 3 for June 4 and 5. Got to property June 4 to check in and hotel was closed. A cleanup worker came out and told me the hotel is closed. There was a fire there June 2 so no one can stay there! Hotels.com app still taking reservations! BAD BUSINESS!
Staff did not know what they were doing ended up getting keys to someone's already assigned room and walking in on someone coming out of the shower while the other was naked on the bed was not on that trips checklist of things I wanted to see
Got overcharged 25$ us, room had a strong chemical smell, tv didnât work, breakfast was mystery meat and wet eggs. Sketchy people lingering about. Not worth the low price. Canât get in touch with anyone at front feet to get money back.
When I got to the hotel at 7:30 in the evening, my booking was not there so they offered me a discount booking, but then found out the pool was ice. Cold in the whirlpool was not working so booked with a different hotel next-door.
Just okay. The hotel appeared clean and we appreciated âno carpetâ in the room. The beds were comfortable and the bedding in good condition.
The bathroom wall had been repaired near the tissue holder and had not been repainted or papered. A portion of the drapery valance was detached and hanging.
The furnishings are of low quality and could be nicer for the room price we paid.
We did not eat breakfast at the hotel since we were joining family at a local restaurant. My wife checked out the options and said they were nothing to be excited about.
The room was clean and comfortable, however the hot tub and pool were out of order. Also this hotel only has streaming Roku TV, so if you want local news or live sporting event you cannot watch it here. Which was very disappointing.
It will take 5 pages. Billed 2 nights as per should have been and then the hotel billed me for 6 nights on the incidental card. We donât have issues so it was definitely not incidentals. The hotel charged for each night(2) separately and then added the amount of the 2 nights together and then charged that as well so they charged 6 nights more in total. Ya. Still struggling to get it straightened out.
As a side note we even preregistered to save time at the counter. That was not the case whatsoever.
Clean room, clean facility and close to restaurants and shopping. Couldnât ask for more. AND THEY HAVE BACON AT BREAKFAST!!! Not that nasty hotel sausage everyone serves!
I have stayed with them many times and has been good but due to a shake up in the staff my room was not very clean. The bathroom floor hadnât been cleaned for a long time and had no towels.