Mandarin Plaza Hotel

Great stay and great location. The only complaint was the WiFi was very slow

Service was great and the rooms were spacious, but the rooms need to be updated. Sink was leaking and shower was weak. All in all, it’s okay for the cost.

Hallway is hot!

This is a awesome Hotel with good breakfast. People is very friendly and food is good , is very close to ayala center with manny stores. The lobby will arrange any pick ups that u need , we where happy

I've been returning to this hotel for the past 6 years and have observed the inevitable regression of what once was a 4 Star hotel (8 different visits for a total of about 20 nights). The price and location will definitely keep bringing customers back like myself, but the hotel management over the past two to three years has definitely gone down. Like most 4-star hotels, you get a bathrobe, slippers and toiletries. Now beyond a few bath towels all are gone; even the ice bucket has been removed. If you want ice, you'll need to call room service (around $0.70 USD but more like $2 if you include the tip). Wifi is hit-or-miss, it just depends on which room you're in. I called the front desk to complain and they told me their tech department would improve the signal to my room (an obvious lie), which of course changed nothing. I ended-up working out of the lobby. [At the time of this post] Don't expect to use the gym beside the pool and if you're a female expect male staff and hotel guests walking through your changing room since that's the only way to get to the broken down gym; half the equipment is out-of-order the other half has been literally duck taped together. The hotel directly across the street (Quest) has many problems of its own, but for roughly the same price, at least the quality never changes. I've added one photo that sums-up the regression of this hotel. What use to be a laminated in-room menu, now looks like this: