staff are friendly and helpful. they even printed out and suggested a better subway itinerary to get to the airport. the key card machine wasn't working the whole time we were there. we stayed for 7 nights but it didn't bother us too much. there was always somebody available who can open our door for us. We were only there at night to sleep. it is true that you can smell the fast food odor which was just next door right in the lobby but we were hardly in the lobby. and chinatown is quite dirty and smelly. But for the price, location and amenities and the friendliness of the staff. You can't beat it.
We needed a place to overnight to attend a family event the next day. This hotel was a convenient location and offered a nice room for a reasonable price. We had a corner double which looked out at the Manhattan Bridge Arch so it made for a beautiful view. Also it was surprisingly not very loud in our room, even though it was a busy traffic area.
There were some parts of the room that were a little shabby like a blemish on the wall from damage that was not painted over and the bathroom had peeling paint. However, the beds were comfortable and the rainfall shower head was relaxing. Plenty of coffee, soap and toiletries. Hot water and additional coffee available at the lobby. The staff at the front desk were efficient and helpful. They also allowed us to keep our baggage in the lobby until we returned later in the afternoon after our event.
Would stay here again if we need to be in the Chinatown area. We were actually on a roadtrip East so this was a perfect location that was close to the parking garage, our event venue and a direct route to the Holland Tunnel to continue our trip.
It was absolutely amazing! The room was very nice and the views were spectacular!! The receptionist was also truly amazing! 1000/10 would recommend and will definitely be returning đ