This was by far my worse stay-over EVER while dealing with Motel 6! Iâve been reserving rooms and staying at this SAME MOTEL over the last 3+ years. And NEVER had i been so insulted / humiliated / nor belittled by security and personnel staff!! It was all over a simple issue that couldâve been resolved and easily resolved with adequate communication and UNDERSTANDING!! My family came in from out of town (their plane was delayed 2
Constant charge in management causes erratic service. Most recent manager change was the worst decision resulted in loss of really good staff and good guest services.
Booked the stay in hotels.com. The front desk guy was confused when I got there and couldnât find my reservation until I pulled it up on the app. The rent a cop harassed my bf and friends when they pulled up on their motorcycles claiming there was too many people to be there until I came down and showed him where I had two rooms for 6 people. Room was clean and AC worked great. Waffle House was close by so that def was a plus. Would stay here again if we needed to.