Beautiful hotel! Everyone who works there goes out of their way to make you feel welcome and special! Loved the âLibraryâ. After I got over the initial shock of no TV in the room, I embraced it and it was perfect. Fantastic location for food and shopping. I will definitely be back!! Michi was a fantastic addition!!
The price of the manner puts higher expectations. No mini bar, tv in room. Hotel service is not on par, the lobby tried to keep my team and I from visiting the hotel bar with no reason. The restaurant lacked attentive service and a mediocre menu. Overall a lot of smoke and mirrors without actually substance
The service is here is exceptional. The art of hospitality lives on here. From your first âhelloâ at the door - to all the small touches - the staff here are impeccable. Itâs a great location. We will be back.
The rooms was impeckable in its' cleaniless and the turn down service was very nice. Cloean, comfortable, very quite and walking distance to shopping and resturants. The wifi worked well for the first 2 days but not well during the day of my departure. The front desk staff was very friendly but not effecient. Case in point, when I checked in I asked for a nearby watch / jewary store location. I was told they would call me - never happened. I asked for a 9am wakeup call - it came 30 minutes late. I'd give the hotel a 4 star - only becuase the staff follow through was poor.