The owner was very rude and first said he didnt have rooms and when I called to to tell Hotels.com he said I was lying and told me to get off his property. Then hotels.com talked to him and he said he never said that and he could provide a room. I didn't feel safe so I said I wanted a refund and I stayed at a different hotel without using Hotels.com because they didn't try to make sure I was safe or believed me what that man said.
No one at front desk to serve customers. Crazy guy staying in the office with a dog no customer service must be high on drugs yells at customers. No breakfast no cups, no coffee no plates. Terrible customer service. Donât stay no lighting at entrance.
The room was clean and my stay was comfortable. Customer service was excellent!!!! Torre is AMAZING!!!!! I had an issue with booking and she was patient, thorough and very knowledgeable. I felt I was taken care of! I will definitely book again!!!! THANK YOU!!!!!!