I was very well received by the lady at the reception. however, the humidity in the building is horrible. the bathroom never dries and the dormitory is therefore very humid. the floor was even wet because of it at one point.
The staff were really helpful and kind. The room are clean but we miss a little bit of space in the bathroom. The wifi in the reception is really good but not really in the room. We did go two times to this hotel because he has a really good location and the staff are incredible. You have to know that the name from the street is ecogreen and not evergreen. Really recommand for a low budget hotel.
The staff was very friendly and helpful, but the room itself was not what was expected. It could have been cleaner, the shower had almost no water pressure, and the hot water only lasted long enough for one person.
This Hostel is very dirty , we can not sleep in there (Hanoi evergreen hostel) we got out right away to find other hotels Manager of Hanoi Evergreen Hotel said the Expedia will be returning my money ($150.36) and I wrote to you about about that. But Expedia still took my $150.36 from my M/C I want you returned my money .
Thanks for your help.
Lam Tran
Excellent property with great access to local attractions and markets. Staff were very welcoming and knowledgeable about local tours. Laundry service was cheaper than local services. Would certainly stay again and highly recommended.