Iguanazu Bed & Breakfast

Wonderful service, very helpful staff. Rooms are a little funky, the grounds are gorgeous.

Beautiful property, perfect to stay away from the hustle & bustle of the city. There was a wedding however I believe it is usually quieter. Everything was great apart from check out, when they asked me to pay eventhough I have paid online. Showing the email confirmation & bank statement wasnt enough, the owner kept saying that I have to pay.. such an embarrasing situation. First of all if they use various booking channels these should be set up properly, moreover they should be on the guests’ side instead of arguing. I still think its worth a visit, just be careful when it comes to payment. Hopefully their customer service will improve. Beautiful property, perfect to stay away from the hustle & bustle of the city. There was a wedding however I believe it is usually quieter. Everything was great apart from check out, when they asked me to pay eventhough I have paid online. Showing the email confirmation & bank statement wasnt enough, the owner kept saying that I have to pay.. such an embarrasing situation. First of all if they use various booking channels these should be set up properly, moreover they should be on the guests’ side instead of arguing. I still think its worth a visit, just be careful when it comes to payment. Hopefully their customer service will improve.

Nazu House is in a beautiful location away from the city centre. However i did not get what i had booked. - i booked (& paid for) a room with dinner but the restaurant was closed and they had no details of my dinner request - no fridge or mini bar in room - my room was separate to the main house with no curtain in the shower so could be seen by any one walking past - I was leaving early for the airport and the receptionist agreed to a take away breakfast but I didn't get this This was disappointing as Nazul house is a lovely place overall with great views. However it is quite pricey for Quito and I expected more

This is a beautiful place, secluded on a hillside and just as pretty as the pictures. It was much further from the airport than I expected, and it wasn't in a walkable area where I felt like I could easily get a meal or do any shopping without getting a taxi. It's more of a retreat than a city hotel. The staff were friendly, but didn't always give the service I needed. There was never anyone at the front desk, so if I needed anything I had to go look for the I had booked half-board with dinner and breakfast, but I was taken to my room without being given any information about the meals. I had to go looking for dinner, and then it was a surprise affair - I wasn't told what the menu was or asked anything about my preferences, food just appeared and I had to guess what I was eating. I asked for a taxi to the airport at 1, and was waiting in the lobby at that time but no taxi came. Again, I had to go looking for someone to help me get a taxi, and when it finally arrived it was nearly 30 minutes past the hour and i was stressing about getting to the airport on time. I hate leaving a mediocre review, I really liked the people here and I feel like they're trying, but right now it's really overpriced for the service they're able to provide.

We arrived here directly from our long haul flight from the UK and the staff went out of their way to be helpful and welcoming. Very pleasant place to stay, with a great swimming pool and good value dinner offered. You really need to have an airport transfer arranged, because taxi drivers need your help to find it (and you can only do that after you’ve understood the ONLY way of approaching by road yourself....). Great view from the garden and patios over the city, and some great spacious and well-equipped rooms, but don’t go in expecting corporate standards of quality, there are idiosyncrasies.

The hotel was clean and the staff was friendly. Breakfast was adequate. The owner went out of her way to help us get to town and recommended an excellent restaurant for typical food. The room we got was big with a sitting area and a large bathroom. Our cab driver had a tough time trying to find the entrance to the place. Better signage would have allow me to rate the hotel a 5 star. Over all, a good deal for the money.